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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Haley Watson

March 25, 2026

5  out of  5
rating by Haley Watson
"I have been a customer of this agency for many years and they are amazing. I have never had a problem and the customer service is always top notch. They always go above and beyond to make sure me and my family are always taken care of. Highly recommend!!!😊"
We responded:
"Thank you for the 5-star review, Haley! Here on State Farm Agent Michael Hester’s Team, we are proud to serve our community and appreciate your recognition. "
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angie augsburger

March 25, 2026

5  out of  5
rating by angie augsburger
"I love it here :)"
We responded:
"Thank you for making our State Farm office! awesome !!"
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Destiny Crocker

March 25, 2026

5  out of  5
rating by Destiny Crocker
"Best work experience I’ve had yet! 😊"
We responded:
"Thank you so much for the 5-stars, Destiny! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ella Crocker

March 25, 2026

5  out of  5
rating by Ella Crocker
"Destiny is by far the best employee 😉"
We responded:
"Ella, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Hester’s Team!"
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Fay Bonney

March 25, 2026

5  out of  5
rating by Fay Bonney
"I love my State Farm Office. I would recommend them to anyone. they are so good!"
We responded:
"Fay, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Hester’s Team!"
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Savannah Scott

March 25, 2026

5  out of  5
rating by Savannah Scott
"Destiny is awesome, she helps explain everything in great detail and helps with whatever is needed. This is truly an awesome company with really great harder working workers!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jadalynn Jones

March 25, 2026

5  out of  5
rating by Jadalynn Jones
"Destiny really knows her stuff!!! She’s my go to person for anything insurance related."
We responded:
"We are grateful for your 5-star review, Jadalynn! Thanks for taking a moment to share your positive rating of State Farm Agent Michael Hester’s Team here in Anderson . "
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Daniel

March 25, 2026

5  out of  5
rating by Daniel
"Had been a customer with Michael Hester for many years for home and auto. The staff is always incredibly helpful and very quick with replies and requests. Have not had a bad experience and have recommended them anytime I am asked about insurance."
We responded:
"Thanks so much for the fantastic rating, Daniel! We are so glad you had a positive experience with us here on State Farm Agent Michael Hester’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Dan Helm

March 25, 2026

5  out of  5
rating by Dan Helm
"Destiny and the team here are awesome! They get policies done quick and are very helpful!"
We responded:
"Thank you for the fantastic review, DAN! We are always here to help with your insurance needs here in Anderson . "
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Bryan Johnson

March 24, 2026

5  out of  5
rating by Bryan Johnson
"Very helpful, very quick with a response to any problems I may have."
We responded:
"Thank you so much for the 5-star rating, Bryan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ricky Scott

October 20, 2025

1  out of  5
rating by Ricky Scott
"I called Michael Hester state farm insurance on 10/20/2025 around 10am, I spoke with a lady, I for got her name, she told me that I could not back date canceling my insurance a few days, she lied to me, after I investigated it I found out that you can do it with state farm. That was all she said, I called back and spoke with another lady and she stated yes you can if you have the other insurance information, why did the first lady lie and leave it like that, instead finding out the truth."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Alana McDuffie

October 8, 2025

5  out of  5
rating by Alana McDuffie
"I would like to give a shoutout to Angela Augsburg, she always go over and beyond to help. She so loving and caring! Thanks to Michael and his team you guys ROCK! I appreciate everything!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Max

September 25, 2025

5  out of  5
rating by Max
"“Great service, very professional and friendly.” “Angela provided excellent service, quick and reliable.” “Wonderful experience—helpful and attentive the whole time.” “Angela’s service was outstanding. Highly recommend.”"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jc za

July 8, 2025

5  out of  5
rating by jc za
"When we call the office and Angie answers the phone, she ia always friendly and gets the answers to questions we have in a quick and accurate manner."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Daniel Glover

June 23, 2025

5  out of  5
rating by Daniel Glover
"Angie is awesome. We have been using Michael Hester's Office for several years now and have no plans of leaving anytime soon. The service they provide is second to none."
We responded:
"We appreciate your review !! We are delighted to know you have had a great experience with our State Farm office. If you ever need any assistance, please don’t hesitate to reach out. We are here to help!"
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KoffeeSonney

April 15, 2025

5  out of  5
rating by KoffeeSonney
"They are doing a whole lot better."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Paris Mgbo-Alexander

April 11, 2025

5  out of  5
rating by Paris Mgbo-Alexander
"I love this group! Angie is my personal favorite! No matter what I need they always greet me with a smile and help me with whatever the situation or question. Michael Hesters office has been a part of my family's insurance needs for years and we couldn't appreciate them more!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Andrew Whitfield

April 10, 2025

5  out of  5
rating by Andrew Whitfield
"Everyone is super nice and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chris Wickware

April 10, 2025

5  out of  5
rating by Chris Wickware
"Angie is exceptionally friendly and professional. She is always willing to answer any questions I may have. She goes above and beyond to help in any way she can. I strongly recommend this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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April Brown

April 10, 2025

5  out of  5
rating by April Brown
"Angie is AWESOME! She is super friendly. She goes out of her way to help me when I call her. I HIGHLY recommend her and this agency!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Mitchum

April 9, 2025

1  out of  5
rating by John Mitchum
"The worst agent I ever had! Won't call back on claims reported no insurance coverage to finance company even though I transferred to another state farm agent. Probably just to spite me. Couldn't get my roof replaced when all of my neighbors roofs were replaced from the same storm. If you want frustration and dissatisfaction this is the agent for you"
We responded:
"I am sorry to hear that your experience with our State Farm office fell short of your expectations. I take your feedback seriously and would like the opportunity to make it right. Please reach out to me directly so I can understand your concerns clearly and work towards a resolution. - Michael"
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John Mattison

December 17, 2024

5  out of  5
rating by John Mattison
"Received quotes from Angie who was very polite and provided the information I needed."
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adam hayes

August 20, 2024

5  out of  5
rating by adam hayes
"Everyone in this office is great, but today Destiny went out of her way to get all my needs met. Her professionalism, and customer service is top notch. I was very frustrated and she remained very polite and helped me find what she needed from me. I highly recommend them for all your insurance needs."
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Heath Jones

August 1, 2024

5  out of  5
rating by Heath Jones
"Michael Hester's office is very trusted in my family. Angie has been an incredible help in understanding insurance rates and is always willing/available to help."
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William R. Fentress III

July 16, 2024

5  out of  5
rating by William R. Fentress III
"Top notch staff and great prices! You won't be disappointed."